DPI SERVICE DESK

MISSION :: The DPI Service Desk is dedicated to quickly resolving technical questions. The Service Desk duties include support, development of training materials and delivery of training on the following systems:

• NC WISE
• Student Information Management System (SIMS)
• Budget Utilization and Development (BUD)
• Human Resource Management System (HRMS)
• Career-Technical Education Planning and Performace Management System (PPMS)
• Exceptional Children (EC) Grants
• Child Nutrition
• Disciplinary Data Collection (DDC)
• Dropout

The Service Desk is available from 7:30 a.m. to 5 p.m. Monday - Friday.

CONTACT

Phone: 919.807.4357
NC DPI Service Desk: help@dpi.state.nc.us
Heat Self Service: http://webheat.dpi.state.nc.us/heatselfservice

LOGS

Application Calls Logged /Closed in the HEAT Database
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