FREQUENTLY ASKED QUSTIONS (FAQs)

NOTE :: Various file formats are used on this page that may require download. If larger than 1mb, it will take longer to download. For instructions or more information, please visit our download page.


  1. Why is the enrollment count for CRDC different from my total enrollment at the end of the collection year?
    1. Enrollment for the CRDC is captured based on October 1, 2015. Any students who were enrolled on or before that date will be counted for your collection period, regardless of when or if the student withdrew from your school.

  2. Why do I get the ‘red dot of death’ on my PowerSchool reports?
    1. Check which schools are reporting for the CRDC. You may have a school in your PowerSchool instance that does not have terms set up for SY 2015-16. Ask yourself if this school should report on the CRDC. Was the school active in SY 2015-16? If the answer is no, the school should be excluded from CRDC reporting. This is done at the school level: Setup>School> Civil Rights Data Collection (CRDC).

      *If you are still experiencing issues, please report CRDC issues to the LEA PowerSchool Coordinator. The PowerSchool Coordinator can contact the Home Base Support Center at https://nc-myit.us.onbmc.com. Tickets will be escalated to the NC DPI State OCR Coordinator.

  3. Where did the NC DPI get my EC data?
    1. The NC DPI uploaded EC data to PowerSchool from the December 2015 Certified headcount from CECAS.

  4. Why do I have extra grade levels reporting on my CRDC?
    1. The grade levels reported from EDDIE for SY 2015-16 may be incorrect. To review and/or update previous year EDDIE grade levels for PowerSchool, see the ‘Verifying Previous Years Grade Levels’ section of this document.

  5. Why am I missing a grade level on my CRDC?
    1. The grade levels reported from EDDIE for SY 2015-16 may be incorrect. To review and/or update previous year EDDIE grade levels for PowerSchool, see the ‘Verifying Previous Years Grade Levels’ section of this document.

  6. Why is my CRDC LEA Part 1 Count of Schools so high?
    1. PowerSchool program schools such as the CECAS School will report on the PowerSchool CRDC Preview Reports if they have been included in the collection when preparing PowerSchool for the CRDC. Students in PowerSchool program schools should be included to provide a count of students being served in non-LEA facilities. The final submission to the OCR will exclude these schools in the LEA level Count of Schools.

    2. Have you excluded all PowerSchool schools that should not be part of the collection?

  7. Why does my CRDC have Expulsions?
    1. Students who are OSS until the end of the year are reported as Expulsions to the OCR.

  8. Why does my CRDC – Part 2 Student Aggregations by School have a student retained in a grade level my school did not report?
    1. The PowerSchool aggregate data for the CRDC is based on the student’s enrollment information as of SY 2015-16. In this scenario the student was promoted mid-year to a new school within the LEA. The student was then retained in their new grade level at EOY. Students retained in this fashion will not be reported to the OCR.

  9. What is the definition of Interscholastic Sports?
    1. Use the Federal OCR documentation to understand General Instructions and Key Definitions as provided by the Office of Civil Rights.

  10. Why is my CRDC School Detail - Part 1, Preschool Age Non-IDEA Students Age 3 reporting as Yes? We didn’t have students who were 3.
    1. ‘Preschool Age Non-IDEA Students Age ‘x’’ is a calculated field. The school had students enrolled with a birth date within the calculated range. Select the Data View: CRDC Student Detail by School – Part 1 (at the school level), group and sort the students by age for easy review.

  11. How do I change my OCR Coordinator contacts information?
    1. Contact information for this collection is managed at the district level. During Federal submission years, LEAs and Charters are required to verify and/or update the Office of Civil Rights Coordinator and Student Information Coordinator contact information within the Educational Directory and Demographical Information Exchange (EDDIE) system.

  12. How do I report that my data is not accurate?
    1. Report CRDC issues to the LEA PowerSchool Coordinator. The PowerSchool Coordinator can contact the Home Base Support Center at https://nc-myit.us.onbmc.com. Tickets will be escalated to the NC DPI State OCR Coordinator.

  13. What course codes are reporting for the OCR?

    SY 2015-16 COURSE MAPPING
    COURSE NAME: COURSE CODE:
    Algebra I 2103
    Geometry 2201
    Algebra II 2301
    Advanced Math 2400, 2401, 2402, 2403, 2408, 2A00, 2A01, 2A03, 2I02, 2I03, 2I04, 2I05
    Science 3320, 3420, 3421, 3430, 3431, 3A00, 3A01, 3A03, 3A04, 3A05, 3A06, 3I00, 3I01, 3I02, 3I03, 3I04, 3I05
    AP Math AP Math are all course codes with a "2" in the first digit and an "A" in the second digit.
    AP Science AP Science are all course codes with a "3" in the first digit and an "A" in the second digit.
    AP ‘Other’ AP courses are all course codes with a numeric character in the first digit and an "A" in the second digit.
    IB Courses IB courses are all course codes with a numeric character in the first digit and an "I" in the second digit.
    DUAL ENROLLMENT COURSES:
    For non-CTE course codes: First digit numeric, and second digit C, D, or U
    For CTE course codes: First two digits CU or IR or IS or IN or IQ

    Or

    First digit alpha, and second digit W, X, Y or Z
    *2015-16 course code mapping was provided by the NC DPI Course Code Committee.


  14. How will my PKs report?
    1. PK students that were active (enrolled) in a public school in your PowerSchool instance will report at that school. PK students that were active (enrolled) in a school in your PowerSchool instance that is not considered a public school will report at the LEA level of the CRDC.

  15. How will Grade 13 report?
    1. Grade 13 data will be aggregated into grade 12 for the final OCR submission.

  16. I’m not able to see or navigate to schools to exclude them from the CRDC reporting in PowerSchool. What do I do?
    1. Contact your LEA’s PowerSchool Coordinator for assistance.

  17. When will the NC DPI consume the PowerSchool Data for the CRDC submission?
    1. It is critical that OCR Coordinators or designated staff update PowerSchool, re-run the PowerSchool CRDC Preview Reports at the LEA level and approve the two reports prior to the Submission End Date displayed on the State Reporting Dashboard.

  18. When will I receive an account to the Federal CRDC Submission Portal?
    1. Accounts will be delivered by the CRDC Partner Support Center to the OCR and Student Information Coordinators after a firm Federal submission window is communicated.

  19. What if my data is inaccurate in the Federal CRDC Submission Portal?
    1. Data may be updated as needed in the Federal Submission Portal. LEAs and Charters may upload the data to the Federal Submission Portal using a template or manually record the data in the Federal Submission Portal interface. For instructions on using the Federal Submission Portal please visit the Grads 360 CRDC website: https://crdc.grads360.org/#program.