Distance Learning-NC Public Schools

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TECHNICAL REQUIREMENTS

 

If you are having trouble accessing video

Run a test.

RealPlayer (rm)Test
Windows Media (wmv) Test

  1. If the test doesn't work:
    a. For Real Player: check to see if you have the application on your computer. If not, a free version can be downloaded.
    b. Check with your system administrator to see if there is a portal open for video.
    c. Have your system person check with ITS at 1-800-441-5296 for more technical information.

  2. If the test does work but you still cannot view the video:
    a. Contact the Distance Learning Webmaster at 919-807-3449 or gbatchel@dpi.state.nc.us and indicate which video cannot be viewed.


 

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