Question - I am not clear on the differences between "IT" & "Workstation" requests and I think many of us are wondering why, when we have a computer/software/network problem, we simply can't call the "HELP DESK" and let them sort out who it's assigned to?
Answer - You are correct, you should (and can) contact the HELP DESK. If you have a problem of any kind, you first send an email request to (or call) the HELP DESK, where they will determine who will be in touch with you to help fix your problem. Second, wait for a ticket to be emailed to you with a reference number. Someone from the correct area will be in contact with you to help solve your problem.
Question - Could you place on your site actual pay dates? This would help for household budgeting and electronic payment of debts.
Answer - Internal to DPI, see BEACON.
Question -
a: Can a school system decide to no longer allow teachers to be paid on a twelve-month basis and require them to take their salary on a ten-month basis?
b: Why can't teachers be paid bi-weekly instead of monthly if they are on direct deposit?
Answer -
a: A school system by law can not tell a teacher how they can receive their pay.
b: Pay schedules are set by the North Carolina State General Assembly.
a & b: See the NC State Chapter 115C. Elementary and Secondary Education subchapter general provisions article 1. Definitions and Preliminary Provisions.
§ 115C‑302.1.Salary
www.ncga.state.nc.us/EnactedLegislation/Statutes/HTML/ByChapter/Chapter_115C.html
For fiscal year 2008-2009 here is the link for the salary schedules: www.ncpublicschools.org/docs/fbs/finance/salary/schedules/2008-09schedules.pdf
Question - Parking Issues
Answer - At this time there are not enough spaces for all DPI employees. This problem is being looked into by DPI staff. How you receive a parking spot is determined by your hiring date, and is updated monthly. Not all spaces in the parking lots and decks are owned by DPI, so if you see empty spaces they may not be operated by DPI. You will be notified by email and phone when you receive a parking space. As of February 2009, DPI has 440 spaces and 95 people on a waiting list. Staff is reviewing the list of people who have a parking spots to see if they are home based or are not located in the downtown building, if so they will be removed from the list. Staff is doing this in hopes of having a more current workable list. Staff is also working on updating the parking policy per request of the Associate Superintendent.